Check-in started off a bit frustrating. I was given a room that didn’t match my reservation, leading to multiple trips back to reception. The room itself had one queen bed and one single bed, which the staff initially hesitated to provide. Eventually, I got a different room, but it felt tiring to sort out. On the plus side, the location of New Merryland impressed me. It’s a short walk to downtown and nearby restaurants. I enjoyed breakfast, especially the fresh pancakes and omelettes. The staff genuinely wanted feedback and seemed attentive. However, I noticed the water pressure in the shower was low, and the beds were not as comfortable as expected, with uneven mattresses. Despite these issues, the room remained clean and the overall hotel ambience was calm, giving it a premium feel. They helped arrange a taxi transfer to the airport, which was appreciated. Overall, some improvements could be made on comfort, but I would still recommend the hotel.

* Really good service
* Great breakfast
* Quiet rooms

* Low water pressure
* Uncomfortable beds

perfect base for city strolls and nearby attractions

The hotel is within a few steps of the Jordan National Gallery of Fine Arts and about a 15-minute walk from the Grand Husseini Mosque, making it easy to explore some of the city's top landmarks at your leisure. additionally, the room I stayed in was bright and spacious, with all the amenities to keep me comfortable during my trip.

proximity to attractions, safe pedestrian environment, access to popular sites

A 30-minute walk for food options!!! WiFi was unreliable at times!!! The shower leaks, which isn't ideal!!! Perhaps invest in better shower fixtures!!!

Absolutely loved this place! ! So modern and clean, such a friendly staff ready to assist.

We enjoyed our stay in a spacious two-bedroom suite, perfect for our family with two small kids. The hotel offers a friendly concierge service and daily cleaning. We loved having free WiFi throughout, which made planning our sightseeing easy.

In my wife’s opinion, a kid-friendly play area would be great.

the breakfast included a fresh pancake station that was delicious. the water pressure was low.

nice stay , but minor issues

The hotel staff made my stay memorable with their exceptional service. I appreciated the safe on-street parking, which made car access easy. Additionally, I enjoyed the city view from my room, which added a lovely ambiance to my stay.

The check-in process felt a bit slow.

It was just an appropriate option for a weekend breather in Amman with great value for money. I enjoyed the cozy lounge area after a long day of exploring. Don't miss out on the fresh pancake station during breakfast.

The staff was incredibly friendly and helpful they really went above and beyond to assist us. The breakfasts were excellent with a variety of tasty options and the hotel location was conveniently situated near great cafes and restaurants.

The water in the shower could be a bit warmer at times.

I had such a lovely stay here with a clean, well-equipped room, and I really appreciated the thoughtful departing gift from the staff. The hotel also had a cozy lounge area and a nice terrace for relaxing after a day of exploring. The shower could use a little update, but it didn’t ruin my experience at all. 😊

The hotel offers free in-room WiFi, which was essential for my work needs. The conference space was well-equipped and suitable for meetings. I appreciated the convenience of the snack bar/deli for quick meals during my stay.

Check-in experience was tiring.

I stayed in a Standard Single Room for 1 night and it was perfect for my needs. Super quiet, blocking out all the loud Independence Day celebrations outside. The room was clean and comfy, and I got a great night’s sleep. Ahmad upgraded me, which was a nice surprise, and the location made it easy to explore nearby attractions like the King Abdullah I mosque. Definitely a cozy stay!